Frequently Asked Questions
Everything you need to know about our premium western outerwear and ranch wear.
Where are Schaefer Outfitter products manufactured?
We take pride in our heritage; the majority of our core products are proudly designed, engineered, and sewn in the USA using premium materials like Fenceline Canvas and genuine leather.
How do I determine the correct size for my coat or vest?
Our garments are designed with a functional 'working fit.' We recommend consulting our detailed Size Guide found on each product page, which provides specific chest and sleeve measurements to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn, unwashed items with original tags attached. Please use our online returns portal to generate a shipping label.
How should I care for my waxed canvas or wool garments?
Waxed canvas should never be machine washed; instead, spot clean with cold water and a soft brush. Wool garments should be dry cleaned only to maintain their shape and natural water-repellent properties.
Do you offer international shipping?
Yes, we ship our ranch-ready gear worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and preferred carrier.
When will my order ship?
In-stock orders typically ship within 1-2 business days from our warehouse. You will receive a confirmation email with tracking information as soon as your package is on its way.